Effective Date: 6th August 2024
Welcome to Ribrad LLC (“we”, “our”, “us”). By using our website, www.ribrad.com (the “Site”), you agree to the following Terms and Conditions. Please read them carefully. You may only use our site if you accept these terms and conditions. If you do not accept them, you can safely navigate away from our Site.
1. User Accounts
a. Account Creation
To make a purchase on our Site, you must create an account. The registration process requires you to provide an email address and a password sign up using one of our third party identity and authentication management (IAM) providers. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
b. Age Restrictions
There are no age restrictions for creating an account on our Site. However, certain products, such as alcohol, require you to provide your date of birth at checkout to ensure compliance with applicable laws.
2. Payment and Pricing
a. Payment Methods
Payments on our Site are securely processed through Stripe and GoDaddy Checkout (GoDaddy LLC). We do not store your payment information, as it is handled by these trusted third-party payment processors.
b. Pricing
All prices on our Site are displayed in U.S. Dollars (USD) and are inclusive of taxes.
c. Refunds and Cancellations
- Spoiled Packages: If you receive a spoiled package, you may return it for a replacement. We do not offer refunds for spoiled packages.
- Refund Requests: Refunds are subject to a 10% processing fee.
- Cancellations: Orders may be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations will not be accepted.
3. Shipping and Delivery
a. Shipping Schedule
We ship orders every day between 9:00 AM and 9:00 PM ET. Delivery times are determined by your location’s distance from our dispatch point.
b. Shipping Locations
We currently only ship within the United States.
c. Damaged or Lost Goods
If your goods are damaged before delivery or lost during shipping, we will replace them at no additional cost to you.
4. User-Generated Content
a. Reviews
Users may leave star-based reviews on products purchased through our Site. We do not allow any other form of user-generated content.
b. Content Moderation
All reviews are subject to spam checks. We reserve the right to remove any content that violates our policies or is flagged as spam.
Your Data and Rights to Your Data
All your data on our Site is subject to our Privacy Policy (the Privacy Policy). Your rights are defined in section 6 of the Privacy Policy.
5. Prohibited Activities
a. Site Use
Users are prohibited from abusing any information or content on our Site. Any products (these “products”) purchased from our Site must be used in compliance with applicable laws. You must also be legally allowed to purchase these products in your area of residence.
b. Illegal Activities
Users found engaging in illegal activities on our Site will be reported to the appropriate authorities and may face legal action.
6. Intellectual Property
All content on our Site, including text, images, and graphics, is owned by Ribrad LLC. We do not grant any licenses or permissions for the use of our content.
7. Termination of Accounts
a. Termination Conditions
We reserve the right to terminate your account under the following circumstances:
- At your request
- If you are found to be engaging in illegal activities
- Upon request from law enforcement agencies
b. Notification
You will be notified before your account is terminated, and the termination will take effect immediately after notification.
8. Limitation of Liability
a. Site Downtime and Errors
While we strive to maintain a reliable Site, downtimes and server errors, which are not controlled by us, may occur. Any financial losses or inconveniences resulting from these issues will be addressed according to the full extent of the law.
b. Data Security
We employ state-of-the-art cybersecurity measures to protect your data. Any liability for breaches or data loss will be fully assumed by Ribrad’s data handlers and data storers.
c. Warranties and Guarantees
All product warranties and guarantees are provided by the manufacturer. We do not offer any additional warranties or guarantees.
9. Dispute Resolution
All disputes arising from the use of our Site or related to these Terms and Conditions will be resolved in accordance with federal law or applicable state law.
10. Modification of Terms
We may update these Terms and Conditions from time to time. Registered users will be notified of any changes via email or site announcement.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Ribrad LLC
Email: support@ribrad.com